SAP 專案應該讓企業運作得更快、更清楚、更容易管理。很多專案做不到。系統上線了,但同仁繞過系統做事,流程依然緩慢,而當初建置系統的人早已離開。
我在三個時間點協助企業:在做出決定之前、在專案進行期間,以及上線之後價值遲遲沒有出現的時候。我獨立於 SAP,也獨立於導入夥伴,所以我的建議是為了您的業務,而不是為了推銷更多工作。
我受邀檢視的專案,多半屬於以下三種情況之一。
- 系統已經上線,但沒有被好好使用。 教育訓練只教了交易操作,沒有教業務實際上如何運作。請閱讀我如何推動 SAP 教育訓練與使用者採用。
- 流程依然緩慢。 設計照搬了舊的工作方式,或是用客製程式扭曲了標準功能,而這些程式至今仍需要維護。
- 夥伴已經離開,系統沒有人負責。 變更需求越積越多,升級一再延後,商業論證也被悄悄遺忘。
如果您的專案仍在進行,卻已經偏離軌道,我的 SAP 專案救援指南說明了我如何在第一週內完成評估。
每項工作的範圍都依您的情況而定。以下是我最常被詢問的六個領域。
SAP 健康檢查與稽核
針對您的系統、流程以及系統目前的使用方式進行結構化的檢視。您會拿到一份清楚的清單:哪些運作良好、哪些有問題,以及應該依價值高低優先修正哪些項目。
SAP 適用性評估
在您做出決定之前,我協助您檢驗 SAP 是否適合您的業務、哪個版本適合,以及實際上需要投入什麼。我關於 RISE with SAP 公有雲與私有雲比較和 S/4HANA 移轉成本的指南涵蓋了其中的主要問題。
SAP 系統整合策略
釐清 SAP 如何與您的 CRM、財務、供應鏈和資料平台連接,以及哪個系統負責哪些資料。及早把資料的歸屬定清楚,可以避免日後大部分的對帳工作。
SAP 授權最佳化
在續約之前,或在簽訂 RISE with SAP 合約之前,對照您實際使用的項目檢視您支付的費用。請閱讀 RISE with SAP 合約中應該談判的內容以及我的 SAP 授權談判檢查清單。
流程改善與自動化
讓流程回歸 SAP 標準,移除已經不再值得保留的客製程式,並將剩下的手動步驟自動化。
導入支援
在交付期間由資深顧問親自參與的實務支援:設計審查、夥伴監督、資料準備狀況以及上線決策。我也會協助您選擇合適的導入夥伴,並讓專案範圍始終掌握在您手中。
- 一通 30 分鐘的電話。 您說明狀況,我會坦白告訴您我是否幫得上忙。
- 一項簡短的範圍界定工作。 用一到兩週了解系統、專案和相關人員,最後提出書面意見。
- 正式合作, 規模依範圍界定的結果而定,而不是套用標準方案。
- SAP 導入成本計算器:為您的專案提供初步的預算範圍。
- 資料移轉估算工具:估算移轉資料所需的工作量與成本。
- S/4HANA 移轉評估:判斷綠地、棕地或選擇性移轉哪一種適合您的情況。
- SAP 解決方案建構器:將您的需求對應到 SAP 產品。
我為實務工作者和主管撰寫關於 SAP、ERP 和 AI 的文章。近期的文章包括:
- 刊登在 SAP Press 部落格的〈SAP 生成式 AI 如何在全球創造新的職涯機會〉。
- 刊登在 Techronicler 的〈以科技領導:解決組織的核心問題〉。
- 刊登在 InfoSites 的〈2026 年將快速成長的五種 SAP 職涯〉。
我的工作也曾刊登在 Inter Press Service、TechBullion、MSN 和 LinkedIn。
以下是我主導過的專案中,專案發起人、同事和合作夥伴寫下的推薦,依原文引用。

Tareq Ashmawy
Digital Advisor, Department of Government Enablement
Noel is — no cliché — a go-getter with an unprecedented focus on cost optimisation and over-delivering objectives; a mix of qualities that would appear hard for partners or vendors to cope with.
However, I can confirm that my experience with Noel has been challenging, exciting and rewarding.

Adam Boukadida
Chief Financial Officer, Riyadh Air
We had an opportunity to transform the Finance function in Etihad by automating our processes and providing more transparency in financial reporting.
Noel did a splendid job in helping us define and implement our road-map, which included SAP, our ERP, as well as other reporting solutions using Microsoft and automation tools like Robotics and Process Automation.

Andrew Stotter Brooks
Chief Learning Officer, ADNOC Group
His ability to inspire those around him, whether through his strategic insights or his personal integrity, has earned him the respect and admiration of many.
He's not only a role model in the professional space but also someone who leads with empathy, always willing to lend an ear or offer guidance when needed.

Andrew MacFarlane
Managing Partner, Cumbrae Partners LLP (former Chief Investment Officer, Etihad Airways)
Noel led the technical delivery of the SAP Finance Transformation project at Etihad.
This was a very substantial undertaking and it is huge credit to Noel that the programme has delivered on time (18 months), on budget and with no major issues.

Ruchira Dasanayake
Program Manager, Fortude, United Kingdom
His deep understanding of SAP solutions, coupled with his strategic vision, has been truly impressive.
Noel's ability to communicate clearly and deliver results that not only meet but exceed expectations has made a lasting impact. He is a true leader who believes in pushing boundaries.

Farouq Al Kabarity
Digital Design Manager, Digital DEWA, Dubai
Noel's guidance drove significant advancements in our digital initiatives, especially in SAP, improving efficiency and ensuring we stayed ahead of industry trends.
His inclusive leadership fostered a collaborative environment where employees thrived and felt empowered to contribute their best.

Mike Papamichael
PRISM Consulting Services, Cyprus (former Chief Information Officer, EAG)
Noel has been a core member of my IT leadership team in Etihad since 2017.
His functional expertise, combined with his financial accounting knowledge and detailed business process understanding and attention to detail gained from working in Internal Audit are invaluable tools that Noel uses to drive business change and deliver amazing results.

Anubhav Agarwal
HR Executive Leader, Translink Canada
Laying the foundation stones for several key IT efforts to support business transformation across the corporate functions, he has helped steer very successful efforts and investments at EY.
His attention to detail and ex-audit background is an unusual, yet refreshingly formidable combination. With his razor-sharp commercial acumen, he is a great partner to work with all round.

Takhliq Hanif
Head of Architecture, Volkswagen Financial Services
Noel has excellent stakeholder management skills and is a very strong communicator. He has a growth mindset and continually challenges himself and his organisation to deliver quicker and more cost-effectively.
Noel is a very talented negotiator and has a laser focus on cost and value. He builds strong business-focused technology organisations and develops them into talented teams.
如果您的 SAP 專案即將啟動、進度落後,或已經上線卻沒有帶來預期的價值,請預約一通 30 分鐘的電話。我會告訴您我看到了什麼,以及我是不是適合協助您的人。