The quickest way in.
Three short reads from this category, none longer than 12 minutes. Then browse by topic or work through the full list below.
Every article in this category.
6 articles, newest first
AI roadmapAI strategy for banks: a three-year roadmap
Bank AI pilots often stall in model risk review. This roadmap avoids that in four stages, from governed customer data to agents for onboarding, credit, fraud and AML, with worked examples from retail, SME and corporate banking.
· 12 min read
AI roadmapAI roadmap for insurers and wealth managers
Insurers and wealth managers keep most of what they know in documents. Here is how I plan AI for them over three years, with worked examples from claims, underwriting and advice.
· 12 min read
AI roadmapAI roadmap for manufacturing: from plant data to agents
Your AI pilot works on one line and never reaches the second plant. Here is the four-stage roadmap I use to fix that, with worked examples from presses, rolling mills and planning desks.
· 12 min read
AI roadmapRetail AI roadmap: from clean data to AI agents
Most retailers have plenty of data and little trust in it. This retail AI roadmap fixes product, stock and customer data first, then adds governed AI, agents for forecasting, pricing and service, and AI across the business.
· 12 min read
Modernization & IndustrySAP Conversational AI and SuccessFactors: what works for HR
SAP Conversational AI has been in maintenance mode since 2023, so new HR chatbots on SuccessFactors now start with Joule and its HR agents. Here is what worked in a Qatar deployment, what changed, and how to scope an HR assistant so people trust it.
· 7 min read
Modernization & IndustrySAP generative AI is redefining Middle East careers in 2026
A finance manager in Dubai now produces in minutes the reports that used to take three days. Here is what SAP generative AI means for SAP careers in the Gulf in 2026, which skills are in demand, and a 90-day plan to build them.
· 8 min read
Written by Noel D'Costa
25 years in ERP delivery across SAP, Oracle and Microsoft, now a chief technology officer. I write from the programmes I have run, for the people making these decisions.
Tell me what you're working on.
A 30-minute call. You describe the programme, the decision or the problem. I'll tell you whether I can help, and if I can't, who might.