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Modernization & IndustrySAP Conversational AI and SuccessFactors: what works for HR
SAP Conversational AI has been in maintenance mode since 2023, so new HR chatbots on SuccessFactors now start with Joule and its HR agents. Here is what worked in a Qatar deployment, what changed, and how to scope an HR assistant so people trust it.
· 7 min read
Modernization & IndustrySAP generative AI is redefining Middle East careers in 2026
A finance manager in Dubai now produces in minutes the reports that used to take three days. Here is what SAP generative AI means for SAP careers in the Gulf in 2026, which skills are in demand, and a 90-day plan to build them.
· 8 min read
Written by Noel D'Costa
25 years in ERP delivery across SAP, Oracle and Microsoft, now a chief technology officer. I write from the programmes I have run, for the people making these decisions.
Tell me what you're working on.
A 30-minute call. You describe the programme, the decision or the problem. I'll tell you whether I can help, and if I can't, who might.